Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the website and services provided by Prime Food Trucks (“Company,” “we,” “us,” or “our”). By accessing or using our website, purchasing products, or engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Products and Services
Prime Food Trucks specializes in the sale of food truck trailers. All products are subject to availability, and we reserve the right to discontinue any product at any time. We make every effort to ensure product descriptions, images, and specifications are accurate. However, we do not guarantee that these details are error-free, complete, or current. In case of any discrepancies, we encourage you to contact us for clarification before making a purchase.
2. Orders and Payments
2.1 Placing an Order
By placing an order through our website or directly with our team, you represent that you are of legal age to enter into a binding contract and have the necessary authority to make purchases.
2.2 Payment Terms
All prices listed are in U.S. dollars unless otherwise specified. Payments must be made in full at the time of placing an order unless otherwise agreed in writing. We accept major credit cards, wire transfers, and other payment methods as listed on our website.
2.3 Payment Processing
Prime Food Trucks uses third-party payment processors for online transactions. By making a payment, you agree to the terms of service and privacy policy of the relevant payment processor. We are not responsible for any errors or issues related to the payment process.
2.4 Custom Orders
For custom-built trailers, a non-refundable deposit may be required before we commence work on the order. Specific terms for custom orders, including delivery timelines and pricing, will be outlined in a separate agreement.
3. Shipping and Delivery
3.1 Shipping
We offer nationwide delivery services. Shipping and handling fees will be added to the total purchase price unless otherwise stated. All delivery dates are estimates, and while we strive to meet delivery timelines, we are not liable for delays due to unforeseen circumstances.
3.2 Inspection on Delivery
Upon receiving your food truck trailer, you must inspect it immediately for any visible defects, damage, or discrepancies. Any issues must be reported to Prime Food Trucks within 48 hours of delivery. Failure to report within this timeframe will result in forfeiture of claims related to delivery damage or defects.
3.3 Risk of Loss
All risk of loss or damage to the product passes to you upon delivery. Prime Food Trucks is not responsible for any damage that occurs after the product has been delivered and signed for.
4. Returns and Cancellations
4.1 Returns
Due to the custom nature of our food truck trailers, all sales are final. We do not accept returns or exchanges unless the product is defective or materially different from what was ordered.
4.2 Cancellations
Orders may be canceled prior to shipment. However, for custom-built trailers, any cancellation will result in the forfeiture of your deposit and any other amounts spent on production up to the time of cancellation.
5. Warranty
Prime Food Trucks provides a limited warranty on all food truck trailers purchased from us. The specific terms of this warranty, including coverage and exclusions, will be provided at the time of purchase. This warranty is non-transferable and applies only to the original purchaser.
Warranty claims must be made within the designated warranty period. Proof of purchase and detailed descriptions of the issue must be provided for all claims. Prime Food Trucks will, at its discretion, repair or replace defective parts.
6. Limitation of Liability
To the fullest extent permitted by law, Prime Food Trucks is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, including, but not limited to, loss of profits, business interruption, or personal injury.
Our liability for any claim arising from the sale of our products is limited to the amount paid for the specific product in question.
7. Intellectual Property
All content on our website, including but not limited to text, images, designs, logos, and trademarks, is the intellectual property of Prime Food Trucks or its licensors. You may not copy, modify, distribute, or exploit any content without prior written consent from Prime Food Trucks.
8. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law principles. Any disputes arising from or relating to these Terms or the purchase of our products shall be resolved through binding arbitration in [Insert City, State].
9. Changes to Terms
Prime Food Trucks reserves the right to update or modify these Terms at any time without prior notice. The latest version of the Terms will always be available on our website, and your continued use of our site or services constitutes acceptance of any changes.
10. Contact Information
If you have any questions or concerns regarding these Terms or any other aspect of our business, please contact us at:
Prime Food Trucks Co. LLC
Address: 671 An County Road 367, Palestine, TX 75801
Phone: +1 (210) 646-1634
Email: info@primefoodtrucks.com